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Cancellation fees

If you are unable to attend a booked session, you can cancel your booking online. The following fees will apply:

  • 25% of the price if you cancel more than 24 hours before the start of the session.
  • 75% of the price if you cancel within 24 hours before the start of the session.
  • 100% of the price if you don’t show up or if you are late.

The remaining amount will be automatically credited to your account as prepaid and can be used for the next booking.

Validity of vouchers

Our vouchers are valid for 3 years from the date of ...

Dogs

Dogs are prohibited on the entire premises all year round. In the Seehaus Restaurant, ...

Valuables

At Surf Langenfeld there is a pontoon where you can leave your private ...